terms & conditions

Booking online


By booking a session or sessions online, you are agreeing to the following Terms & Conditions:


  • I require a non-refundable deposit of £25 for each session booked online.


  • If booking a face-to-face session, the balance is due at the start of the session.  Please see fees for the payment methods that I accept.


  • If booking a telephone or video session, the balance is due at least 24 business hours prior to the session.  An invoice will be emailed to you for this purpose.


  • If you find that you need to cancel or reschedule a session, please ensure that you give me at least 24 business hours’ notice.


  • Sessions that are not attended or cancelled with less than 24 business hours' notice incur a cancellation fee equivalent to the non-refundable deposit.


  • Deposits are non-refundable but, subject to the requisite 24 business hours’ notice being given, sessions can be rescheduled at no additional cost.